These terms and conditions are applicable for all clients of www.sagatravel.is, and affiliated companies and websites of The Enterprise ehf, the owner of www.sagatravel.is.
By using www.sagatravel.is or any Saga Travel affiliated website, you agree to be legally bound by these terms, which shall take effect immediately.
If you do not agree to be legally bound by all the following Terms & Conditions, please do not use Saga Travel or affiliated websites.
Saga Travel may change these Terms & Conditions at any time by posting changes online. Please review these Terms & Conditions regularly to ensure you are aware of any changes made by Saga Travel. Your continued use of sagatravel.is or a Saga Travel-affiliated websites after changes are posted, means you agree to be legally bound by these terms as updated and/or amended.
You agree to use sagatravel.is and Saga Travel-affiliated websites only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of Saga Travel.
Your use of sagatravel.is or any Saga Travel-affiliated sites is intended for personal, use and/or to make legitimate requests to book the products or services offered, or sell the services you offer. You agree not to use this site to make any speculative, false or fraudulent requests. You agree not to use robots or other automated means to access this site, unless specifically permitted by Saga Travel.
You represent and warrant that you (a) have not previously been suspended by Saga Travel or otherwise banned from the site; (b) are not a direct competitor of Saga Travel; (c) do not have more than one Saga Travel account at any given time; and (d) that you have full power and authority to enter into these Terms of Service and in doing so will not violate any other agreement to which you are a party.
We grant you permission to use the site subject to the restrictions in these Terms & Conditions. You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use content owned by Saga Travel (inclusive of text, images, URLs, pricing information, etc.) in any way except for your own personal use. Any commercial use of Saga Travel content requires the prior written permission of Saga Travel.
Upon booking you confirm that you have studied and familiarized yourself with the terms and conditions of Saga Travel and fully agree to all terms and conditions. You also confirm that you fulfill all conditions set by Saga Travel and are physically able to follow our instructions and partake in all activities planned for you and operated by us. If unsure please contact our office.
Parents and/or legal guardians take full responsibility of damages caused by passengers they are responsible for. Children (under 18 years in accordance of Icelandic law) cannot use the services of Saga Travel without accompanying parent or legal guardian.
Our Liability & Compensation
Saga Travel will accept liability for the negligence of its employees causing direct physical injury to passengers only to the extent that it is obliged under Icelandic law. Saga Travel cannot be held responsible for any mishap to yourself or your property, and in particular for the consequences of flight cancellations, vehicle accidents, strikes, sickness, Government, weather, customs and/or police intervention or other such happenings amounting to force majeure. By confirming your booking with Saga Travel you acknowledge that we have taken all reasonable steps to safeguard our liability in this respect. Saga Travel reserves the right to suspend passengers from our tours and services if the client is inebriated or shows unacceptable or improper behavior.
The client is able to cancel the tour up until 24 hours prior to departure without a cancellation fee. The cancellation fee is 100% of the tour fee if cancelled within 24 hours from departure of the tour.
The client is able to cancel the tour up until 2 days prior to departure with a cancellation fee of 20%. The cancellation fee is 100% of the tour fee if cancelled within 48 hours from departure of the tour.
You or any member of your party may cancel your booking at any time providing that the cancellation is made in writing to Saga Travel. You will receive a prompt refund of the amount paid (excluding any amendment charge if there are any) less the cancellation fees specified below:
Please note that our cancellation terms are dependent on the itinerary and on our suppliers’ cancellation policies.
Cancellation of one or more passengers within a group may cause a price increase for the group or a cancellation fee as detailed above.
We strongly recommend that all our clients take out comprehensive travel insurance. If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim some or all of the cancellation charges.
For the cruise ships, the cancellation policy does not apply if the ship does not make it to the harbor. In case of the ship not reaching the pier, you’ll receive a refund with a cancellation fee of 20%. Otherwise normal cancellation fee for day tours applies.
Before you enter into a contract with us, we reserve the right to change any of the facilities or services described in our brochure or website. We also reserve the right to cancel the booking do to weather or if minimum number of passengers of a departure is not met. Any changes are usually very minor and we will advise you at the earliest possible date. If a major change, such as change in departure time, becomes necessary, we will inform you as soon as reasonably possible your tours begins. When a major change or cancellation occurs you will have the choice of accepting the change of arrangements, purchasing another available tour from us, or cancelling your tour. If booking is cancelled we will refund all payments made directly to us in respect of the tour price. We will not refund any personal expenses you may have incurred as a result of your booking such as flight payments for land-only tours, travel insurance, equipment purchases, visas, vaccinations etc.
If a client requests a change of itinerary for a confirmed booking, we will not charge a fee, other than the price difference of services provided. If the fee is less, we will refund the difference, excluding the deposit fee.
Akureyri, October 17th 2024
Anton Freyr Birgisson
Baldvin Esra Einarsson
Hallur Gunnarsson
Jón Tómas Einarsson
Owners of Saga Travel